Competition in the e-commerce world is more intense than ever before.
Tegsoft offers powerful solutions to drive business growth
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Customer communication is one of the cornerstones of a successful e-commerce business.
With the communication solutions provided by Tegsoft, you can establish strong and effective communication with your customers. Through instant messaging, call center integration, and other communication channels, you can instantly interact with your customers and respond to their needs quickly.
This communication process, which is an important step in increasing customer satisfaction, is further facilitated by the solutions offered by Tegsoft. Be ready to solve your customers' problems and provide them with a valuable experience!
The solutions provided by Tegsoft are designed to increase the efficiency of businesses.
Through automation features, you can make your business processes more efficient and minimize time loss. You can automate many processes such as customer relationship management, order tracking, inventory management, and more.
Customer privacy and security are our top priorities.
Protect customer data with Tegsoft's provided number masking solutions.
E-commerce marketplace websites, distribution and service companies, as well as almost all sectors providing doorstep delivery services, are aimed at enhancing customer communication as a solution.
Tegsoft's number masking solutions work as a complementary feature by keeping communication between the service provider and the recipient confidential, using different Call Center Numbers.
This way, while preserving customers' personal numbers, you strengthen communication channels and increase customer satisfaction. With Tegsoft's call center integration, you can further facilitate customer communication by integrating number masking solutions and provide an effective customer experience.
Inbound Call ManagementAdvanced Customer Representative & Queue Reports & Campaign ReportsPreview, Progressive and Predictive DialerReal-time monitoring panel (Status Panel)Embedded Webphone and Integrated CRMAdvanced IVRVoice Recording - VoicemailVPOS – Credit Card Payment
VOICECHANNEL All FeaturesWebchatWhatsApp Business, Facebook Messenger and Instagram DM IntegrationSMSE-MailChat Reports
AI Agent for Voice ChannelAI Agent for Text ChannelDetailed Reporting
It is better to see something once than to hear about it a thousand times.
We happily offer and present to you the Tegsoft platform! We can provide you with either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.
