Tegsoft Contact Center and IP PBX infrastructure provide seamless integration with many university software. It plays a very successful role both in distance education centers and in central office functions. The use of temporary agents during intensive call periods by universities is a commonly used characteristic in the education sector. Tegsoft will be with you and help you during this busy period!
• to choose an educational institution that understands themselves,
• other means of communication aside from phone calls to get support, and
• to be able to reach the educational institution quickly, make correspondence, get live support for a question that comes to mind, or transfers their demands through social media.
At Tegsoft, we know exactly what the students want and stand by you and your institution with our solutions.
What can you do with Tegsoft solutions?
Parents also want to be informed about the process of their children’s journey to school that is conveniently accessible from home.
We know; we understand. As such, we have the technology to minimize these concerns.
Feel relaxed with Tegsoft! With the information, messages, or calls provided by the school administration, it is possible to get instant information from children to easily know their status such as if they are going to school or returning from home!
It plays an important role in both Customer Service and Marketing Channel.GET STARTED
Customers also can communicate with the company such as SMS, Email, Webchat, and Social MediaGET STARTED
It is better to see something once than to hear about it a thousand times.
We happily offer and present to you the Tegsoft platform! We can provide you with either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.
With Tegsoft’s user-friendly screen, we can easily manage our framework from just a single panel. We chose Tegsoft precisely because of their ability to provide an easy-to-use software.
Call Center Supervisor - Bilge Adam
The Tegsoft interface is very easy to use. Everything we need is recorded in our call center. We can access the date we want at any given time. What could be more beautiful than this?
E-Commerce Manager - Lufian
Thanks to Tegsoft’s fast and efficient reporting power, we can easily perform accurate planning and needs analysis. This saves us precious time, thereby increasing overall efficiency in our call center.
Çiğdem Işık Yeşiltepe
Call Center Supervisor - Tam Faktoring
With Tegsoft’s interface, we can acess all of the transactions on just a single screen! At the same time, we can now easily follow our agents’ status and position by listening to the voice records.
Telephony Engineer - Atos
We can easily access the past voice recordings. It is easier now easier to work on and follow up on our call center. Now, we can provide more regular service.
After Sales Services and Technical Service Responsible - Pilsan Plastik
Thanks to Tegsoft's powerful reporting feature, we can take different reports on different breaks. In this way, we can easily make analyze in our call center.
Head of Operation - Vektör Teknoloji