We all tend to develop an innate, instinct protection for what we care about. We want to keep ourselves, our family, and our assets safe. So, being insured is the best thing to do for this. People assure themselves by taking out an insurance and want to get the support they want in case some misfortunes like an accident or damage happens. For example, you or your loved ones might contract a health problem. Or, you may encounter an accident while driving. If you have an insurance policy, then rest assured, your expenses will be paid and covered.
Most customers reach out to an insurance company when they encounter problems. It is very important for the company to know their customers’ information, so they can support their customers in times of crisis. Show that your company knows who your customers are and that you are always there when they need it. Give your customers a quality experience with Tegsoft’s customized services! Are you wondering how it works? Come on, we will tell you!
When your customer gets registered, the welcome call automatically starts. The system can welcome customers with their names and company names automatically. It’s a good start to show that you care about them and that you are readily available 24/7 to ensure their satisfaction! We know you your company to provide your customers full satisfaction. In case some accident or the like happens to your customers, they are readily viable to be filed an insurance. Win their hearts, starting with a “Get well” call!
Remember, it is very important to communicate effectively with your customer. In the insurance industry, you need to develop good customer relationships to keep your customers. With the solutions provided by Tegsoft, it is possible to offer unlimited services on all communication channels!
It is better to see something once than to hear about it a thousand times.
We happily offer and present to you the Tegsoft platform! We can provide you with either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.
With Tegsoft’s user-friendly screen, we can easily manage our framework from just a single panel. We chose Tegsoft precisely because of their ability to provide an easy-to-use software.
Call Center Supervisor - Bilge Adam
The Tegsoft interface is very easy to use. Everything we need is recorded in our call center. We can access the date we want at any given time. What could be more beautiful than this?
E-Commerce Manager - Lufian
Thanks to Tegsoft’s fast and efficient reporting power, we can easily perform accurate planning and needs analysis. This saves us precious time, thereby increasing overall efficiency in our call center.
Çiğdem Işık Yeşiltepe
Call Center Supervisor - Tam Faktoring
With Tegsoft’s interface, we can acess all of the transactions on just a single screen! At the same time, we can now easily follow our agents’ status and position by listening to the voice records.
Telephony Engineer - Atos
We can easily access the past voice recordings. It is easier now easier to work on and follow up on our call center. Now, we can provide more regular service.
After Sales Services and Technical Service Responsible - Pilsan Plastik
Thanks to Tegsoft's powerful reporting feature, we can take different reports on different breaks. In this way, we can easily make analyze in our call center.
Head of Operation - Vektör Teknoloji