How increased is the usage of e-commerce applications in the COVID period?
Diren Nâzım Selimoğlu
25.01.2021
Browsing around Google, you stumble upon its language-translating features. As a foreigner in, let’s say, Japan, you want to learn some simple and common words in Japanese or Nihongo.
Diren Nâzım Selimoğlu
10.01.2021
What are your priorities in life? Is it to amass a hefty amount of fortune before even reaching the age of 35? Or, is it to travel around the spherical world, seeing and experiencing all kinds of places you could have ever imagined? Many will surely answer health as the number 1 priority before anything else. And so, healthcare becomes an important aspect of life.
Diren Nâzım Selimoğlu
23.12.2020
“Please press 1 for this… Press 2 for that…. Please dial 3.”
Diren Nâzım Selimoğlu
23.12.2020
Improvise, adapt, and overcome – that has been the way of life for as long as everyone can remember. The same is true for businesses. They must improvise their business models, adapt to the new market (the trend), and overcome both their own and competitors.
Diren Nâzım Selimoğlu
20.12.2020
You will never find successful businesses that refuse to use technology. Simply put, the business will never survive without it. “Keep up with the times” – this is an important reminder to everyone, especially businesses trying to provide the best products or services to customers.
Diren Nâzım Selimoğlu
20.12.2020
When you try to think of companies engaging with customers online along with their marketing strategies, the first thing that comes in mind are the giants Facebook (2.7 billion active users) and Twitter (330 million active users). To add, one will also think about Instagram and LinkedIn.
Diren Nâzım Selimoğlu
15.12.2020
Customer service is steadily improving as the years go by. Company-centric approach is nowhere to be found in this age; customer-centric approach is the new trend.
Diren Nâzım Selimoğlu
18.08.2020
As more and more of us are transitioning to a “new normal” brought about by the global pandemic COVID-19, many businesses with contact centers, too, are embracing the WFH (work from home) arrangement these past few months.
Diren Nâzım Selimoğlu
07.08.2020
More contact centers now understand the importance of a strong customer service than in the past. In fact, studies have proven that a good, better, or the best customer service equates to business and revenue growth.
Diren Nâzım Selimoğlu
07.08.2020
